Terms of Service

1. Overview

This website is operated by PawRestly. Throughout the site, the terms “we,” “us,” and “our” refer to PawRestly.

By visiting our website, purchasing a product, or otherwise using our services, you agree to these Terms of Service.

These Terms apply to all visitors, customers, and users of our website.

If any part of these Terms conflicts with mandatory consumer protection laws applicable to you, those mandatory laws will prevail.

2. Online Store Terms

By using our website, you confirm that you are legally capable of entering into a binding contract under the laws applicable to you.

You may not use our products or website for unlawful or unauthorized purposes.

You must not introduce viruses, malicious code, or other material intended to damage or disrupt our website or services.

3. Products and Services

We make reasonable efforts to display our products as accurately as possible, including colors, dimensions, features, and photographs.

However, product appearance may vary slightly due to:

• screen settings
• lighting
• manufacturing variations
• product updates

We reserve the right to modify or discontinue products where permitted by law.

Product availability is not guaranteed until your order has been accepted.

4. Pet Product Use

PawRestly products are intended to assist with pet care and grooming.

Customers are responsible for using products according to the provided instructions and for determining whether a product is suitable for their pet.

Pets should always be supervised while using grooming, bathing, or restraint-support products.

Do not leave a pet unattended while using PawRestly products.

Stop using a product if it becomes damaged or if continued use could present a safety risk.

Nothing in this section limits any rights you may have if a product is defective, unsafe, misdescribed, or otherwise fails to meet requirements imposed by applicable law.

5. Orders

Placing an order does not necessarily mean that the order has been accepted.

We may cancel or refuse an order where reasonably necessary, including situations involving:

• suspected fraud
• incorrect pricing
• payment failure
• inventory errors
• shipping restrictions
• suspected misuse of our website

If we cancel an order after payment has been collected, we will provide an appropriate refund where required.

6. Pricing and Payment

Prices displayed on our website may be shown in the currency available for your location.

Applicable taxes, shipping costs, duties, or other charges will be disclosed where required before you complete your purchase.

We reserve the right to correct genuine pricing or listing errors, subject to applicable consumer law.

Payment must be successfully authorized before an order can be processed.

7. Shipping and Delivery

Orders are generally processed within:

1–3 business days

Estimated shipping time after dispatch is:

8–12 business days

Estimated total time from order placement to delivery is approximately:

9–15 business days

Delivery times are estimates unless a guaranteed delivery date is expressly stated.

Shipping, tracking, customs, delivery delays, and related matters are governed by our Shipping Policy.

8. Returns and Refunds

Returns, refunds, damaged products, defective products, and incorrect orders are governed by our Return & Refund Policy.

Our voluntary return policy does not limit any consumer rights that cannot legally be excluded.

9. Accuracy of Information

We make reasonable efforts to keep information on our website accurate and current.

Occasionally, information may contain:

• typographical errors
• inaccuracies
• omissions
• incorrect pricing
• outdated product information

We may correct these errors where permitted by law.

10. Intellectual Property

Unless otherwise stated, the PawRestly name, branding, logos, website design, graphics, written content, product photography owned by us, and other original materials are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, sell, modify, or commercially exploit our content without permission, except where permitted by law.

11. Third-Party Services

Our website may use or link to third-party services, including:

• payment processors
• shipping carriers
• analytics providers
• ecommerce platforms
• social media platforms

Third-party websites and services may operate under their own terms and privacy policies.

We are not responsible for third-party content or services except where applicable law provides otherwise.

12. Prohibited Uses

You may not use our website or services to:

• violate applicable laws
• infringe intellectual property rights
• submit false or misleading information
• transmit malware or malicious code
• interfere with website security
• attempt unauthorized access
• impersonate another person
• engage in fraudulent transactions
• scrape or exploit the website in a way that materially disrupts our services

We may restrict or terminate access for serious violations of these Terms.

13. Disclaimer of Warranties

Except for warranties, guarantees, or rights that cannot legally be excluded, our website and services are provided on an “as available” basis.

Nothing in these Terms excludes any statutory warranty, guarantee, consumer right, or remedy that applies to your purchase.

14. Limitation of Liability

To the maximum extent permitted by applicable law, PawRestly will not be liable for indirect, incidental, special, or consequential losses arising from use of our website or products where such liability may lawfully be limited.

This limitation does not apply where liability cannot legally be excluded or limited, including rights relating to defective products, personal injury, fraud, or mandatory consumer protections where applicable.

15. Indemnification

To the extent permitted by law, you agree to indemnify PawRestly against claims, losses, or expenses resulting from your unlawful misuse of our website or violation of these Terms.

This provision does not affect statutory consumer rights.

16. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue to apply.

17. Termination

We may suspend or terminate access to our website where a user materially violates these Terms, engages in fraudulent activity, or unlawfully interferes with our services.

Obligations that by their nature should survive termination will continue to apply.

18. Consumer Rights

Nothing in these Terms is intended to exclude, restrict, waive, or override any consumer right or remedy that cannot legally be excluded.

If these Terms conflict with mandatory consumer protection law applicable to your purchase:

the applicable mandatory law will prevail.

This includes applicable statutory rights concerning defective, unsafe, misdescribed, delayed, or non-conforming goods.

19. Governing Law

These Terms are governed by the laws applicable to the business operating PawRestly, subject to any mandatory consumer rights or jurisdictional protections that apply to customers in their country or region.

Nothing in this section prevents a consumer from relying on mandatory rights or protections provided by applicable law.

20. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with an updated effective date where appropriate.

Changes will not retroactively remove rights that customers already have under applicable law.

21. Entire Agreement

These Terms, together with our:

Privacy Policy
Shipping Policy
Return & Refund Policy

constitute the terms governing your use of our website and purchases, subject to applicable law.

22. Contact Information

Questions about these Terms of Service can be sent to:

PawRestly
Email: aurawear81@gmail.com

Business Address: calle priv nicolas bravo numero 29 san andres ocotlan